Frequently Asked Questions

Why is your surf ratio only 4:1 for free members?

Our surf ratio might seem lower than the average for most exchanges, but if you are a dedicated surfer you will be happy to know that there are great bonus prizes offered after each 25 pages surfed. We love the surprise of winning lots of credits and hope that you will too.

Is TrafficTruckers really free?

Yes, TrafficTruckers is completely free! We do offer two upgraded memberships that you might find help you to be more productive in your business advertising, but you are never under any obligation to upgrade.

Who do I talk to if I need help and where do I find them?

Easy question! You can talk to Tina if you have any questions at all. She can be found at her desk most the time. She likes to sleep occasionally, but it's safe to say that you should get a response within 24 hours. You can look for additional contact information by clicking here.

Why are your rules so strict? I want to advertise a banned site.

Our rules are strict because we want to have a great place for all our members to surf. A pleasant surfing experience generally includes not having to run an antivirus scan every ten minutes or to have to find their way back here after meeting a framebreaker, so we'll pass on allowing that stuff here. Other excluded sites tend to cause problems of a different variety. But, if you aren't sure if your site really is banned, you can drop us a line and ask.

I found a site that breaks the Advertising Rules. Should I report it?

Please report any site that you believe breaks the TOS or Ad Rules. Even if you aren't 100% sure that a site is against the rules, it may be helpful to log a report anyway. While it may not be exactly against the rules, if a site causes difficulty for many members we will ask that it be modified or removed.

Why are my credits not moving or disappearing overnight?

Please check to make sure that your URLs are assigning the desired amount of credts through the auto-assign function. You may set your auto-assign feature to whatever percentage you desire, as long as the minimum requirements are met (this is dependent on your membership level), and may even assign 100% of credits earned automatically.


If you have any other questions at all, just drop us a line. We'll do our best to answer whatever questions you might have.